AI Agent for IT Helpdesk Ticket Auto-Resolution

Resolves common IT requests — password resets, access requests, software installs — end-to-end by executing pre-approved scripts through tool-calling, escalating only ambiguous cases to a human technician.

Project code
AUX-AGT-1107
Domain
AI Agent
Type
Software project
Level · Year
Intermediate · 2025-26

Technologies and components

LangChainGPT APIPythonServiceNow API

What is included

  • Complete source code
  • Database / dataset and setup guide
  • Project report (college format)
  • PPT for review and viva
  • Installation and demo support
  • Viva question guidance

More AI Agent Projects

Frequently asked questions

Can I get the AI Agent for IT Helpdesk Ticket Auto-Resolution project for my final year?

Yes. This project (code AUX-AGT-1107) is available as a software project kit for the 2025-26 academic year. Contact us on WhatsApp to request it.

Can this project be customised?

Yes. Features, technology and documentation can be modified to suit your guide and college requirements.

Which departments is this project suitable for?

CSE, IT, AI & DS, BCA and MCA students, and ECE students interested in software.

Get this project with full support

Ask about customisation, delivery time and viva support.

ISO 9001:2015 Certified Company